North Sails Reviews

Northsails.com offers a variety of payment methods. Customers can pay for their orders using Paypal, all major credit card payments, Apple Pay, Google Pay, and some favorite local payments such as Klarna, iDeal, and BMC. It's important to note that if a customer encounters an error during payment, they should cancel the process and place the order at a later moment. If the payment continues to fail, they should contact North Sails' customer care or check if there are any issues with their payment provider/bank.

Northsails.com offers a range of products, with prices varying based on the type of product. For instance, Men’s Sailing Jackets range from $210 for the Leeward Jacket to $1,320 for the Southern Ocean Jacket and Southern Ocean Smock. It's important to note that prices on the website in the US Dollar are excluding VAT, while prices in all other currencies are including VAT. The website accepts payment through Paypal, all major credit card payments, Apple Pay, Google Pay and some favorite local payments. Unfortunately, the prices do not include import duties. The carrier will inform about the duties to be paid. Depending on the type of product purchased, returning an order is either at own cost or free of charge. Apparel products can be returned free of charge, while Sailing and SUP products return is at own cost. If an order needs to be cancelled before shipment, contacting customer service is necessary. Once the order is received, the return process can be initiated. If there's an error during payment, it's recommended to cancel the process and place the order at a later moment. For B2B sales for more than 200 euros, it's recommended to refer to customer service. Personalization of garments or orders for staff can be requested via email.

Northsails.com is known for its wide range of products and services. The website offers a variety of sailboat parts and sails, including Flying Sails, Genoa, Headsail, Mainsail, and Spinnaker. These sails are available in different materials such as 3Di - Molded Composite, NPC - North Panel Cloth, and NPL - North Panel Laminate.

In addition to sails, Northsails.com also offers a range of apparel and accessories. The apparel collection includes jackets, polo shirts, shorts, sweatshirts, T-shirts, and more. The accessories range includes bags and sailing gear.

Northsails.com also features a variety of collections such as North SUP boards, North Tech, North Windsurfing, and Ocean Exploration. The website is designed to cater to all sailing needs, offering products that combine decades of expertise with cutting-edge materials for unrivaled performance on the water.

It's worth noting that North Sails is the world's largest and leading sailmaker, building sails, apparel, and water sports products that inspire people to experience the ocean. The company is committed to becoming an Ocean Positive brand, balancing sustainability, functionality, and purpose to contribute to a cleaner, healthier ocean.

Please note that this information is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, it's recommended to visit the official Northsails.com website.

The return policy for North Sails is as follows: Customers have 30 days from the date of order receipt to return a product for free. The package includes DHL prepaid labels and the packing list with the items purchased. It's important to return the goods in their original condition, including tags and packaging. The DHL prepaid label should be applied to cover the previous shipping information. The parcel can be dropped off at a DHL express service point, not a DHL paket or post office. Alternatively, a pick-up can be arranged. If the return documents are lost, North Sails should be informed as soon as possible. If the return label is not used, North Sails will not be responsible for any theft or loss during transport. The refund will be issued within 14 days from the date the return was shipped back, using the original payment method. Direct replacements are not made. If another size is desired, a new purchase is recommended. If a voucher was used for the purchase, the part applied to the returned item/s will be automatically regenerated in the account. For any questions about the order or return, contact can be made at webcustomercare@northsails.com.

North Sails can be contacted through various channels. For general inquiries, the headquarters is located at 1 Maritime Dr, Portsmouth, RI, 02871 and can be reached at (401) 683-7997. The office hours are from 08:30 - 17:00 from Monday to Friday.

For specific inquiries, North Sails has dedicated customer service teams. For apparel related queries, the email is webcustomercare@northsails.com and the telephone numbers are +39 3346662890 or +39 0185200555. For sailing related queries, it is recommended to contact your local loft. For SUP Boards, you can visit northwindsurfing.com/pages/contact.

Please note that the contact method may vary depending on the specific North Sails product or service you're interested in. It is always best to check their official website for the most accurate and up-to-date information.

To reach North Sails customer service, depending on the specific North Sails product or service you're interested in, contact one of the dedicated customer service teams below. For Apparel, the email is webcustomercare@northsails.com and the telephone numbers are +39 3346662890 or +39 0185200555. If you need a new sail, you can Request a Quote or Contact your local loft. For SUP Boards, visit northwindsurfing.com/pages/contact. This is how you can get in contact with North Sails customer service.